HP Officejet 5255 Printer Offline error

The HP printer could indicate that it is offline from time to time. The key here is to figure out how to resolve the printer offline issue. There is no need to panic when this occurs with the HP Officejet 5255 printer. Instead, to make the process simple, it is vital that the below steps be followed to bring the printer back online. If you think you need professional help to resolve the HP Officejet 5255 printer offline issues, you can contact us for further assistance.

Check the wireless connection

  1. The wireless connection should be active. When an HP Officejet 5255 printer is connected to a wireless network, it will indicate it is online.
  2. For this, check the wireless connection. It should be stable and functioning at the right speed.
  3. The next step should include the measures that should be taken to rectify the internet issues.
  4. Restart the wireless router by turning it off for a few minutes. Leave the wireless router to remain turned off for a few minutes.
  5. Turn the HP printer back on and allow it to connect back online. Let the LED lights stabilise.
  6. Check the stability of the wireless connection by completing a speed test.

Restart the HP Officejet 5255 printer

  1. Move over to the HP printer and turn it on. Allow it to remain idle for a few minutes.
  2. While the HP printer is powered up, remove the power cord.
  3. The power cord should first be removed from the end of the printer.
  4. Then, the power cord should be removed from the power supply.
  5. This will cause the HP Officejet 5255 printer to shut down. Leave it turned off for a few minutes.
  6. Connect the power cord back to the printer and then the power supply.
  7. After a few minutes, complete a final check to ensure the HP printer is back online.

Check the HP Officejet 5255 printer driver

  1. If the printer is working on an outdated driver, the printer will indicate that it is offline.
  2. Check if there is an available update for the HP printer driver.
  3. Complete the download and the installation of the HP printer driver update.
  4. If there continues to be an issue with the HP Officejet 5255 printer offline issue, reinstall the driver.
  5. Delete the existing HP Officejet 5255 driver and download an all-in-one driver from the HP printer website.

Follow these steps to resolve the HP Officejet 5255 printer offline on the printer. If there are still issues with the HP Officejet 5255, contact us for further assistance.

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